Welcome to Imprintcraft’s Shipping and Delivery page. This section outlines our policies and procedures regarding the shipment and delivery of our products. By placing an order with Imprintcraft, you agree to the following terms.
1. Processing Time
1.1. Orders are typically processed within 4 business days (excluding weekends and holidays) after payment confirmation.
1.2. During peak seasons or promotional events, processing times may be extended. We appreciate your patience during these times.
2. Shipping Methods
2.1. Imprintcraft offers various shipping methods, including standard and expedited options. The available options and associated costs will be displayed at the checkout.
2.2. The shipping method chosen will determine the estimated delivery time. Please refer to the estimated delivery timeframe provided during the checkout process.
3. Shipping Destinations
3.1. Imprintcraft currently ships to USA, Australia and India. If your location is not included in the available shipping destinations, please contact us, and we will do our best to assist you.
4. Shipping Costs
4.1. Shipping costs are calculated based on the weight of the items in your order and the selected shipping method. The total shipping cost will be displayed during the checkout process.
4.2. Imprintcraft may offer free shipping promotions during specified periods. Check our website or promotional emails for details on any ongoing free shipping offers.
5. Order Tracking
5.1. Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
5.2. Please allow up to 24 hours for the tracking information to be updated after receiving the confirmation email.
6. Delivery Timeframes
6.1. Estimated delivery timeframes are provided during the checkout process based on the selected shipping method. Please note that these are estimates, and actual delivery times may vary due to external factors such as customs processing and local postal services.
7. Delays and Issues
7.1. Imprintcraft is not responsible for delays caused by unforeseen circumstances, including but not limited to weather conditions, customs clearance, or other events beyond our control.
7.2. If you experience any issues with your delivery, please contact our customer service team at support@imprintcraft.com for assistance.
8. Incomplete or Incorrect Addresses
8.1. It is the customer’s responsibility to provide accurate and complete shipping information. Imprintcraft is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Customs and Duties
9.1. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. The recipient of the shipment is responsible for any additional charges.
For further inquiries or assistance, please contact our customer service team at support@imprintcraft.com
Thank you for choosing Imprintcraft!